FAQ
Our maps are crafted from high-quality, eco-friendly natural wood, ensuring durability and sustainability.
Yes! We offer custom designs to meet your specific preferences. Reach out to us, and weβll bring your vision to life.
Absolutely. Each map comes with detailed step-by-step installation instructions, making the process easy and straightforward.
The map requires 4β12 mounting points, depending on its size. Detailed instructions are included to guide you through the installation process.
Each package includes wooden airplanes, boats, a compass, and comes gift-wrappedβperfect for gifting!
We typically produce orders within 3β8 business days. However, we always strive to ship as quickly as possible.
Yes, we ship worldwide. Please note that international orders may be subject to customs duties and import taxes.
Depending on your countryβs laws, you may need to pay import duties and taxes. These fees are not covered by us and vary by region.
An "Unfulfilled" status means weβve received your order and itβs being processed. Once it ships, the status will change to "Fulfilled," and youβll receive a tracking number.
If you need to make changes, please contact us immediately at onlycraftua@gmail.com. Once your order has been processed at our warehouse, changes will no longer be possible.
You may be able to pay with a card via PayPal without a PayPal account. Hereβs how:
1) Click Check out with PayPal and youβll be redirected to PayPal. Instead of choosing to pay with your PayPal account, select Pay with Debit or Credit Card.
2) You'll be prompted to fill in your billing and credit card information.
3) Enter your email address so PayPal can send you a receipt.
4) Click Continue to return to Etsy. Your payment isn't sent until you click Submit order on Etsy.
The time we need to prepare an order for shipping is 1-3 business days. But usually we do everything possible to send your order ASAP.
Damage & Lost Parcel
We take full responsibility for our products, shipping & delivery. And in case of DAMAGE during delivery or loss, we will gladly send you new product.
Yes, we are available for wholesale. Don`t forget to add your contact information.
You can reach out to us through the βContact Sellerβ button on Etsy or via the following contact details:
Name: Serhii
Brand: OnlyCraftUA
Email: onlycraftua@gmail.com
Phone: +380(95)-177-54-27
Address: 49000, Ukraine, Dnipro, Staromostova 8
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Our customer service will be happy to help you.